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Please arrive at the terminal at least 20 minutes prior to your
departure time. For busy flights 30-45 minutes is recommended
Payment Methods - We are happy to accept
a wide range of credit and debit cards for your booking.We can accept
Visa Credit, Mastercard. Please note that we charge a surcharge for
payments by credit card - since we are committed to offering as low a
fare to as many customers as possible, we have to pass on the extra
costs incurred by us to customers who wish to pay by credit card (+2%)
Food & Beverage - Due to the short
flying time between our destinations, we are unable to offer a
catering service on our routes. Passengers may carry approved beverage
containers for personal consumption and small packaged food products
subject to inspection by boarding personnel
Special Requests - We are always
happy to try and accommodate your special requests. All we ask is that
you give us as much notice as possible – clearly, there are many
services that we cannot arrange on the spot when you arrive at the
port that we could arrange with a few days notice
Wheelchair Assistance
- AirSea Lines will never charge for the carriage of a wheelchair. We
are delighted to carry wheelchairs for our passengers, subject only to
limitations of space aboard. Please contact our call centre when you
make your booking to arrange this. If you wish to bring your powered
wheelchair, we must ask that the battery is sealed and disconnected
for the duration of the flight. If you need just a little extra help
getting on and off our aircraft, or a wheelchair at the port, please
contact us, and we'd be delighted to help
Under no circumstances will AirSea Lines
carry firearms either on board or as checked baggage
We may, if in our or our handling agent or
airport security opinion, remove other items not listed above that we
consider may be a danger to other passengers or crew members
Lost Luggage - In the
unlikely event that your checked in baggage is lost, damaged or stolen
whilst in the care of AirSea Lines or one of our ground handling
agents, this should be immediately reported to the ground handling
staff upon arrival at the destination. You must ensure that a Property
Irregularity Report (PIR) is completed before you leave the port of
arrival. AirSea Lines makes every effort to locate lost bags, but has
no responsibility if the bugs are finally lost or if there is any
damage. Most delayed bags are located within 48 hours and returned as
soon as possible
NOTE : Reservaton and Ticketing must done on same time
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